There are many ways in which we can collect the data and personal information you provide. This can include inquiring about our travel services, booking and reservation, customer feedback, and providing payment and billing information. There will also be times when we would request that certain information and data would be updated in order to continue providing you with our services.
Here are other ways in which we can collect data from you:
Access the Jeron Travel Social Media Pages: Any public interaction from the user to the social media pages of Jeron Travel will be kept as such. This includes integrating your profile into our social media channels, along with public posts and media. Keep in mind that you can control the information you can share by adjusting your social media privacy settings.
Accessing through mobile devices: We can access information such as the name of your mobile carrier, location, operating system, and your mobile IP address.
By providing your data to Jeron Travel, we can use your data for the following purposes:
We use your personal information in the following ways:
By visiting our website and purchasing our products and services, consent is given to our processing and sharing of personal information about you and other members of your party that you have provided to us in accordance with the terms of and for the purposes set forth of our platforms, database and marketing. You represent that you have read and agree to to this for all booked parties.
Under the Data Privacy Act of 2012, you have the right to do the following:
Access Personal Data and Information – It is possible for individuals to request access to any of their personal data and information by Jeron Travel, only subject to certain restrictions. A request for disclosure of personal data and information is a Subject Access Request and can be requested to the company when needed for as long as it will not impede anyone else’s personal data rights.
Make corrections to Personal Data and Information- The DPA requires the company to take the necessary procedures to make sure that any personal data and information processed is accurate and up-to-date. It is the responsibility of the data subject to notify us of any changes to personal data and information that you have provided.
Object to the processing of Personal Data and Information – You have the right to object or reject the processing of your personal data and information, including processing for marketing purposes. You shall also be informed and be given the right to withhold consent to the processing of your data and information should new policies and amendments be present.
Erasure or blocking of Personal Data and Information – You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data and information from the company’s database.
Be informed of the existence of processing of Personal Data and Information – You have a right to be informed whether Personal Data pertaining to you is being processed or have been processed, this includes the existence of automated programs and systems that process data.
Damages – Upon presentation of a valid legal decision, you have the right to be legally punished for any damages that can be sustained due to mistaken, incomplete, malicious, unlawful or unauthorized use of personal data and information, taking into account any violation of your rights and freedoms as a data subject.
As a data subject, you also have the right to lodge a complaint before the National Privacy Commission
Jeron Travel may allow third parties to access your data for the following purposes:
Jeron Travel stores your personal data and information through company storage devices, and through computers and devices by company employees and management. Physical documents would also be stored within company premises for processing during transactions and inquires.
Your personal data and information are also protected by Jeron Travel through a number of practices and policies that prevent it from being used for purposes outside the operations of the company. The company ensures that data and information are stored in secure locations, and are handled by employees and management in a proper and ethical manner. Employees are also trained in handling information properly, ensuring that your data is only used for company operations.
Users have the right to request access to their own information and have it updated when necessary. You may contact the company to have your personal data and information updated or removed when necessary, or have it validated. Jeron Travel will take the necessary steps to update and provide you with your personal data and information.
Re-booking and cancellation after confirmation are subject to hotel & package polices and penalties. This will be computed after the request for refund has been made. Jeron Travel reserves the right to charge a minimum of 20% refund fee charge based on the package rate and on top of the our supplier/s’ charges or a minimum of USD25 which ever is higher.
Cancellation after confirmation due to a valid personal/external (e.g. death of immediate family, terminal disease, etc.) and force majeure reasons, are subject to airline/hotel/package penalties with a minimum of 10% Service fee for Jeron Travel.
Hotel standard Check-in time is 2:00PM-6:00PM; Check-out time on or before 12:00PM
Hotel Incidental charges and initial deposits are on pax account
For any concerns, inform the hotel/guide/agent during the duration of your trip/ stay
Schedule & detail changes may occur after without prior notice depending on weather & other operator conditions.
Rates and availability are subject to change without prior notice