Cancellation Policy
Re-booking and cancellation after confirmation are subject to hotel & package policies and penalties. Cancellation after confirmation due to personal, external, and force majeure reasons, are subject to airline/hotel/package policies with a minimum of USD 25 equivalent to Philippine currency.
Terms and Conditions
- Package is a book-and-buy arrangement and on a first-come-first-serve basis.
- Travelers will be required to undergo a swab test STRICTLY within 48 hours prior to arrival time at El Nido. Boarding pass will only be released after submission of the ‘negative’ swab test result to the hotel reservation team.
- Travelers will also have to get a QR-coded tourist ID from https://guest.elnidotourism.ph/ prior.
- Accomplished travel and health declaration forms must be submitted at least 48 hours prior departure.
- Operations follow community quarantine guidelines and local government regulations.
- Children and senior citizens are allowed; exceptions are individuals with pre-existing health risks or comorbidities (hypertension, diabetes, cancer, serious heart condition, chronic lung disease, moderate to severe asthma, and/or pregnancy).
Important Reminders
Hotel standard Check-in time is 2:00PM-6:00PM; Check-out time on or before 12:00PM
Hotel Incidental charges and initial deposits are on pax account
For any concerns, inform the hotel/guide/agent during the duration of your trip/ stay
Schedule & detail changes may occur after without prior notice depending on weather & other operator conditions.
Rates and availability are subject to change without prior notice.
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