Cancellation Policy
- Lean Season: Cancellations received 6-10 days prior to arrival will be charged a rate equivalent to one night.
Cancellations/shortened stay received 5 days or less prior to arrival will be charged for the full duration of
stay.
- Peak Season: Cancellations received 16-25 days prior to arrival will be charged a rate equivalent to one
night. Cancellations/shortened stay received 15 days or less prior to arrival will be charged for the full
duration of stay.
- Super Peak: Cancellations received 31-45 days prior to arrival will be charged a rate equivalent to 50% of
the full duration of stay. Cancellations/shortened stay received 30 days or less prior to arrival will be charged
for the full duration of stay.
No-shows will likewise be charged full duration of stay
Terms and Conditions
- PRE-PAYMENT: The Resort requires full pre-payment for each room reserved, to be settled on or before the
prescribed option date. Accounts that remain unsettled beyond the option date and after the guest checked out
will incur penalty charges of 3% of the total charges
- MODE OF PAYMENT:
- Payment may be settled via payment link, cash or credit card only.
- Cash payment may be deposited to our bank account.
- *In lieu of the safety protocols post COVID19, Discovery Shores Boracay adheres to the guidelines provided by the
Philippine Department of Tourism (DOT). Some of our offers and inclusions may not be applicable at any given
time, and may change depending on updates provided by DOT. Inclusions to be extended to the guest/s will be
confirmed at the point of reservation. Please note that items marked with ( * ) might be affected by the new
guidelines.
- Rates are subject to change without prior notice.
Important Reminders
Hotel standard Check-in time is 2:00PM-6:00PM; Check-out time on or before 12:00PM
Hotel Incidental charges and initial deposits are on pax account
For any concerns, inform the hotel/guide/agent during the duration of your trip/ stay
Schedule & detail changes may occur after without prior notice depending on weather & other operator conditions.
Rates and availability are subject to change without prior notice.
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